Items must be returned within 14 days of purchase. Products should be unworn, unwashed, and in original condition with all tags attached. Some items may have specific return restrictions—check your order confirmation for details.

Email us at shop@empraukmenswear.co.uk or call our team during business hours. Have your order number ready. We'll review your return request .

Once approved, pack your item securely in its original packaging if possible. Include your order number on the outside of the package. We recommend using a tracked shipping method. Return shipping costs are the customer's responsibility unless the item is defective.

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds are issued to your original payment method. Please allow additional time for your bank to process the credit.